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Shipping, Refund Policy

Shipping & Refund Policy

Spine Lower Back Pain Relief Treatment | Avazo | Detensor

SLEEP AWAY BACK PAIN GUARANTEE

Hello and welcome to the Detensor where you will be able to sleep back pain away!! Here at Avazo Co we believe that everyone should be able to experience a healthy mobile back. But we do understand that not every person’s condition is the same and therefore would like to provide our customers with a  45 day Money-Back Guarantee. If you are not satisfied with the results simply contact sales@avazo.com.

To be eligible for the Sleep Away Back Pain Guarantee the recipient must properly perform the instructions provided with the product for a 45 day period. If results are not satisfactory you will have 10 business days to contact the sales support team at sales@avazo.com.

Sleep Away Back Pain Guarantee is not valid on warranty exchanges, clearance merchandise, sale merchandise, floor models, pillows, mattress protectors, furniture and other accessories. In compliance with strict national and state bedding laws, and as detailed in the manufacturer’s warranty, Avazo Co is unable to warranty or exchange a mattress that is stained or unsanitary.

Shipping/Delivery Policy

  1. Your orders will ship out within 1 (one) day of purchase. Weekends and holidays are excluded.
  2. We are using the most efficient carriers – USPS and UPS.
  3. Sorry, but we cannot ship to P.O. Boxes.
  4. Out of PA state orders will not be charged sales tax. In state orders will be charged 6% sales tax.
  5. If the shipping and billing addresses are different please contact the seller prior to payment.
  6. Overseas orders, customs can delay packages. This doesn’t happen often, but it can happen.
  7. Shipping rates established for each item separately and based on the dimensions and weight.
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